SolarEdge
SolarEdge Home Battery (400 V and 48 V), Energy Bank, and the Energy Hub / StorEdge inverters they attach to
Covered equipment
Failures by component
inverter power stage
- Inverter LED goes from green to solid blue
- Inverter reboots repeatedly logging an 18xB fault code
- Inverter restarts repeatedly citing DC voltage not safe
- Inverter locks out citing an arc-fault code
- Inverter fails repeatedly, fourth time in four years
- Solar production won't resume after a brief outage
- Inverter clicks repeatedly before its normal shutdown time
- SetApp shows Device stuck on processing
inverter display and communication board
- Optimizer pairing fails to complete during commissioning
- Inverter comms light red and blue after lightning
- Inverter display shows 10000000 DHCP Failed error
- Inverter's cellular monitoring link goes silent
- Inverter LCD frozen, won't respond to buttons
- Inverter shows 3x6B or 3x6E with nothing connected
- Inverter arrives missing its internal 9V battery
- Inverter loses comms with the production meter
SolarEdge Monitoring Platform and apps
- SetApp rejects homeowner login after installer is gone
- Monitoring account is missing a second inverter
- Battery ignores its configured charge schedule
- Home Hub locked to wrong power class after commissioning
power optimizers
- S440 optimizer isolation fault, no visible damage
- Panel-level optimizers underproduce while inverter status stays green
- Inverter shuts down on optimizer connector overtemperature
- Inverter locks out, string below minimum optimizer count
SolarEdge Home Network / Energy Net communication
- Battery charges at only 1 to 3 watts
- Battery stays unassociated during SetApp commissioning
- Multi-battery system resets its limits nightly, G100 lockouts
grid/AC connection and site wiring
- Inverter shows No Signal, light stays green
- Backup test loses power when one circuit switches on
- Backup sub panel has neutral bonded to ground twice
- System backfeeds generator through transfer switch
backup interface and built-in CTs
- Backup Interface delivers no power during outage test
- Backup power cuts out repeatedly under heavy load
- Backup Interface ignores the follower battery during outage
PV strings and DC wiring
- Inverter shows Night Mode in full daylight
- Production stops with inverter status light still green
- Isolation fault stops production, wet mornings or persistent