Proven FixesLook up an alert
For service companies, installers and electricians

Know what is wrong before you roll the truck.

Type the alert, the model or what you're seeing. Find the known failures behind it, what fixed them and who did the fix, with part numbers and recent prices when the fix needs a part. Five brands, one lookup.

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    What each entry covers

    What broke

    Symptoms, alerts, LED states and app messages matched to the failure behind them, with how many field reports back it up.

    What fixed it

    The fixes that worked, who did them (owner, installer or manufacturer), and when to escalate instead.

    What it costs

    When the fix needs a part: part numbers and supersessions, with recent sold and asking prices from public listings, each dated.

    Five brands, one lookup

    Tesla Powerwall

    Powerwall 1, 2, + and 3, Backup Gateway 1 and 2, the Neurio meter and the app.

    Open Powerwall →

    SolarEdge

    HD-Wave and Energy Hub inverters, the Energy Bank battery, StorEdge and the Backup Interface.

    Open SolarEdge →

    Enphase

    IQ Battery, Envoy and IQ Gateway, IQ microinverters and the System Controller.

    Open Enphase →

    Generac PWRcell

    PWRcell inverter, battery cabinet and modules, ATS and PWRview.

    Open Generac →

    EG4

    18kPV, 12kPV, 6000XP and FlexBOSS inverters, LifePower4, LL and PowerPro batteries, GridBOSS.

    Open EG4 →

    Most reported failures

    1. Gateway CT readings wrong, doubled, halved, or swappedTesla Powerwall
    2. Gateway shows Server not connected, strong signal nearbyTesla Powerwall
    3. Powerwall 2 shows Low Energy Lockout, disabled remotelyTesla Powerwall
    4. Time-Based Control charges or discharges unpredictablyTesla Powerwall
    5. PV string production far below expected estimateTesla Powerwall
    6. Inverter LED goes from green to solid blueSolarEdge
    7. Inverter shows 0% SOC, no battery communicationEG4
    8. Third-party inverter fails, Tesla app shows nothingTesla Powerwall

    Every entry shows its evidence.

    Fixes are ranked by how often they were confirmed in the field, and entries nobody has confirmed yet say so. Prices carry the date of the listing they came from. Where reports disagree, both are shown.

    Out-of-warranty work on Powerwall, SolarEdge, Enphase, Generac and EG4 systems.