Generac PWRcell › Problems
Generac PWRcell PV Link shows PVRSS Lockout (State 7310)
A Generac PWRcell PV Link shows PVRSS Lockout, State Code 7310, and stops producing. This page covers what the state and related messages mean, what to check first, and the causes behind it.
Error codes that go with this problem
| Code | What it means |
|---|---|
| PVRSS Lockout, State Code 7310 | The PV Link's daily safety count of the SnapRS rapid-shutdown devices on its string has failed. The state arrived with PV Link firmware 13700, which runs the count every morning. |
| PVRS mismatch | The number of SnapRS set as installed in the PV Link's settings does not match the number it detects on the string. Seen after SnapRS were replaced. |
What to check first
- Contact your installer. The lockout and the PV Link it affects show in PWRfleet, Generac's installer portal, so they can check it remotely.
- If your installer is out of business, contact Generac's 24-hour support line by phone or email. Generac says third-party service providers do its warranty work at no cost to the homeowner.
The causes and the fixes
Partners see the causes behind this problem, most common first, the checks that tell them apart, and the fix for each, with part numbers and recent prices when a part is involved.