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Generac PWRcell › battery modules (DCB/EX)

One battery module stuck at 84% charge

reported in the field

Applies to: PWRcell Battery Cabinet, PWRcell 2 Battery Cabinet

Symptoms

After a Generac support agent remotely resets the system to clear an earlier battery error, one of seven modules across two cabinets will no longer charge above roughly 84% even while the system is set to self-supply and exporting excess power to the grid

The cause and the fix

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