FranklinWH › FranklinWH App
System exports solar instead of self-consuming, new owner
fix confirmed
Symptoms
- A new homeowner's app cannot connect the aGate to the FranklinWH cloud even though the app itself reports 'Network connection is completely good'
- In the meantime solar energy is exported to the grid instead of used in the house
Alerts and codes
Network connection is completely good
The cause and the fix
Subscribers see the cause, the fixes that worked and who did them, part numbers and recent prices when a part is involved, and the field reports behind this entry.