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EG4 › battery management system (BMS)

Battery SOC drops suddenly to 0%, triggers charging

reported more than once

Applies to: LifePower4 V1, LifePower4 V2, LL, LL-S, PowerPro, WallMount Indoor 100Ah, WallMount Indoor 280Ah, WallMount Indoor 314Ah, WallMount All-Weather 314Ah

Symptoms

Batteries stall around 80% SOC and stop charging, or drop suddenly to 0% (from 23%, from 44%, or straight past a configured 20% floor) and trigger unwanted AC charging, or never reach a true full charge because they are routinely charged only to 80-100% rather than a true 100%, or SOC-based charge control masks a small continuous EPS-standby draw until the BMS silently fails and the batteries drain to failure

The cause and the fix

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Manufacturer documents