Tesla Powerwall › gateway control board and firmware
Gateway shows Powerwall Inactive during a real outage
reported more than once
Symptoms
- Lights go out in a real outage though Powerwalls are charged and load is small
- App refuses Go Off-Grid with 'usage too high'
- Simulated off-grid from the app works
- Unit powers the house for seconds then reboots
- Sometimes started after a firmware update
- Tesla blames load or grid impedance
Alerts and codes
Couldn't Go Off-Grid - Powerwall Usage Too HighPowerwall InactiveoverloadedYour home is consuming more power than your Powerwall would be able to provide while off the grid
The cause and the fix
Subscribers see the cause, the fixes that worked and who did them, part numbers and recent prices when a part is involved, and the field reports behind this entry.